Hyperbeat

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Liquid Banking - Hyperbeat Pay

How do I get a Hyperbeat Pay card?

Hyperbeat Pay lets you spend, earn, and borrow against your on-chain assets - in one place.

What is Hyperbeat Pay?

Identity Verification Process and Requirements for Hyperbeat Pay

How do I add my Hyperbeat Pay card to Apple Wallet or Google Wallet?

In which regions is Hyperbeat Pay available?

Getting Started

Understanding Credit Mode vs Debit Mode

Where can the Hyperbeat Pay card be used?

Merchant categories that won't work with your Hyperbeat Pay Card.

Unauthorised Merchants Categories

Understanding refunds on Hyperbeat Pay

Using Hyperbeat Pay

How do I block/freeze my Hyperbeat Pay card if it has been lost, destroyed, or stolen?

Where can I see the PIN code on my Hyperbeat Pay card?

Managing your Card

How does Credit mode work on Hyperbeat Pay?

Hyperbeat Pay - Credit mode and collateral 

Credit and Collateral

Bank Deposits and Offramps FAQs

Local Currency Deposits/Withdrawals

Native crypto deposits

Native crypto withdrawals

Crypto Deposits/Withdrawals

This article explains how to use the Visa Airport Companion app to access airport lounges with your Cash Card

How to Use the Visa Airport Companion App with Your Hyperbeat Pay Card

How to unlock your Visa Signature benefits on Hyperbeat Pay

How do referrals work on Hyperbeat Pay?

Hyperbeat pay - rewards, cashback and Hearts

Rewards and Cashback

What's the foreign exchange (fx) rate on Hyperbeat Pay purchase transactions?

What are the rates and fees for consumer Hyperbeat Pay cards?

Fees and Limits

I am not receiving OTP codes via email or sms on Hyperbeat Pay

Hyperbeat Pay - Support, Troubleshooting & FAQs

Support, Troubleshooting & FAQs

Can I withdraw cash from an ATM? Will there be an extra fee?

Why does my Hyperbeat Pay account show a zero balance at the ATM even though I have funds?

ATM Withdrawal FAQs

I requested a refund, why hasn't it been credited yet?

What is the refund process like?

Why has my refund amount decreased?

Can I still receive a refund after the card is deleted?

Refund FAQs

I can't find my passkey on Hyperbeat Pay

Passkeys and account recovery

Why did my transaction get declined?

Why is the settlement amount notified by the App different from the actual transaction amount after successful payment?

What steps can I take to avoid payment rejections?

Transactions FAQs

Find answers and get help from Intercom Support and Community Experts

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