Step 1: Hyperbeat KYC (Sumsub)
Before accessing any fiat features, your Hyperbeat account must pass standard identity verification powered by Sumsub.
What's required:
Government-issued photo ID (passport preferred; national ID or driver's license accepted in most regions)
Selfie / liveness check
Proof of address (bank statement or utility bill dated within 90 days) may be required depending on your region
Approval time: Typically within 2 minutes if all documents are submitted correctly.
If your Hyperbeat KYC is already approved, you can skip this step.
Step 2: Noah verification (fiat-specific)
The first time you initiate a fiat deposit or withdrawal, you'll be prompted to complete a brief additional verification through Noah, the provider that processes your bank transfers.
What's involved:
Government-issued photo ID - passport, national ID, or driver's licence
Selfie / liveness check - a short on-camera prompt to match you to your ID
This is handled inside a secure Noah-hosted screen within the app
Approval: Typically instant or within a few minutes. Once approved, your account is permanently unlocked for all fiat features - you will not be asked to verify again.
Supported countries
Fiat deposits and withdrawals are available to users from 46 countries across:
Europe: Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom
Americas: United States, Argentina, Brazil, Chile, Colombia, Dominican Republic, Ecuador, Mexico, Paraguay, Peru, Uruguay
Asia-Pacific: Australia, Hong Kong, India, Indonesia, Malaysia, New Zealand, Philippines, Singapore, South Korea, Thailand
Africa: Benin, Chad, Côte d'Ivoire, Ethiopia, Gabon, Ghana, Malawi, Nigeria, Rwanda, Sierra Leone, South Africa, Republic of Congo, Uganda
FAQs
Why do I need to verify twice? Hyperbeat KYC verifies your identity for the platform. Noah verification is a separate compliance requirement for the regulated fiat payment service. Both are required once and cover all fiat activity going forward.
My Noah verification was rejected. What do I do? Common reasons for rejection include: blurry or cropped ID photos, expired documents, or a mismatch between your ID and the details on your Hyperbeat account. Try resubmitting with a clear, unobstructed photo of a valid document. If the issue persists, contact support.